Refund Policy

RETURNS POLICY
All Sales Are Final

At Aroma, we strive to provide you with high-quality products and an exceptional shopping experience. Please be advised that all sales are final. We do not accept returns or exchanges for any items purchased from our store.

Damages and Issues

We understand that occasionally issues may arise with your order. If you receive a product that is defective, damaged, or incorrect, please contact us immediately at support@aromastore.shop. We are committed to resolving such matters promptly and to your satisfaction.

Exchanges

As all sales are final, we do not offer exchanges. We encourage you to carefully review your order and ensure that all details are correct before finalizing your purchase.

European Union 3-Day Cooling Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification, as per EU consumer protection laws. However, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Contact Information

If you have any questions or concerns regarding your purchase, please do not hesitate to contact us at support@aromastore.shop. Our customer service team is here to assist you.